Associate Director (Data and Digital)

We are looking for an Associate Director passionate about how data and emergent technology can be used to solve social problems and create a fairer society. Your work will be varied; leading projects/products, developing our data and digital strategy, and coaching and mentoring colleagues. Your peers are likely to have 8 - 10 years’ experience in this sector and are currently managing a number of projects, analysts and managers at Social Finance.  

Data and digital is the major growth area for Social Finance. They are key ingredients to delivering 21st century services that improve outcomes. Over the next 12-18 months we have an ambitious plan of growing the team, expanding into new social issues, and building international collaborations to bring our approach and model to new countries.

“The whole reason I went into tech was to help people. When I saw Social Finance was hiring, I knew working for them would be ideal.” – Matthew Pugh, Dev Ops Manager, Data + Digital Labs team.

It is important you have a mix of the skills and experiences below and, most importantly, will be excited about the opportunity to learn.

Changing systems

  • Refining and implementing our strategy – working with the senior team to shape our strategy and roadmap for projects and products from health and social care, children services, international development and more.
  • Build pipeline of strategically aligned projects / products – developing a pipeline of impactful and strategic projects to enable us to deliver our vision of improving outcomes across our social issue strategies (from responding to tenders to building meaningful relationships with our partners/clients).
  • Stakeholder management & relationship building – building and managing a network of relationships in your area of strategic focus externally. You are also able to manage challenging or delicate external relationships, knowing when to step in to support team members (and when not to).

Delivering sustainable impact

  • Leading projects – leading projects/products that enable our partners to more effectively use data and technology to improve decision-making and explain our approach and insights to stakeholders and partners.
  • Communicating insights to non-data and tech roles – you will need to be comfortable speaking with a range of people and roles, helping them to understand data and technology and taking important decisions from re-designing services or choosing a coding language.
  • Supporting our partners – you will love building our partners’ capacity to undertake similar work themselves whether this is pairing with their team, launching an apprenticeship programme for data science or open- sourcing solutions so that they are easy for others to use and build on.

Building thriving teams

  • Managing ambiguity – you will need to be comfortable with changing approaches as you and the team develop a better understanding of the problem and what might solve it.
  • Managing in an agile way – manage ambiguity, establish ways of working that enable multi-disciplinary specialists to thrive and successfully collaborate across skillsets and workstreams, and ultimately enable the team to deliver social impact.
  • Coaching and supporting colleagues – helping them to structure their work, build new skills and expertise and check that the outputs are production/publication ready.
  • Considering ethics – think about and explore the ethical implications of data, technology, and society – e.g., how design decisions exacerbate or counter problems such as structural racism and algorithmic bias, or the tendency towards state surveillance of disadvantaged people.

The following is desirable, but not essential:

  • Leading or contributing to open-source projects – increasingly a key part of our impact strategy.
  • Working with the public and social sector – including experience with the Government Digital Service standards, government, ICO (Information Commissioner's Office) and NHS best-practise guidance on data ethics, sharing, and analysis.
  • Working in multi-disciplinary teams – working with user researchers, designers, developers, business analysts and others.

Read the candidate specification for more details about the role

Closing date: 7 June


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